The company just seems to be taking one hit after another. You know, I realize that it's an increasingly competitive market, what with the Cingular/AT&T merger and the upcoming Sprint/Nextel, but this is just getting ridiculous.
Perhaps I should summarize…
Nick Jacobsen
Story
Yep, he broke into the TMO network. Yep, he compromised a huge flaw in the accounts system. Yep, the Secret Service was in on it — and yep, he plead guilty and the security flaw has been fixed.
As a customer of any company, your information will no doubt be stored on a computer system. And computer systems are built and programmed by people, so even computers aren't infallible — so why the hell do people expect them to be? Yes, TMO fucked up. Just let it go already, people.
Paris Hilton
Story / Chronicle
You know, it's really funny. I have a Sidekick II myself, and even before this debacle happened, I had the sense to keep any deeply personal information distinctly off of the device! It's common sense, really. But it's not like anyone wants my phonebook. I mean, if you really want Lloyd Kaufman's mobile number, I'm sure he would give it to you!
But I guess that for someone like Ms. Hilton who constantly needs to remain at the center of controversy, this is ultimately a good thing. She gets her name in a few more papers and keeps herself in the public eye. What I find hilarious is the fact that TMO thought this incident would hurt sales and now they've realized that it's done the complete opposite! Now they can't keep the damn thing in stock.
The other day, I received a call from the other Fort Collins TMO store, asking if we had any Sidekicks in. Without even looking, I told them we did and they sent their customer over. Much to my commission's chagrin, I realized that not only were we out of them on-floor but we didn't have any in the back either. So we tried to order some more from Corporate and then we received an e-mail stating that it was on a three-week backorder. (!)
Don't we all want to be just like Paris? (By the way, this just rocks!)
Fred Durst
Story
What a freakin' crybaby, jeez! So a video got posted of you online nailing some supermodel! Yeah, Fred, that's really tough. Let me console you, comfort you, keep you.
Fucker.
But being as we're on the subject (and I'm tired of being asked about it), let's set the record straight:
- The video was not taken from FD's Sidekick II.
- How do I know that? Simple. Durst doesn't own a Sidekick II, and furthermore, he doesn't even have TMO service! How about that, fuckers?!
- For those of you who care, the video was taken from his home computer. Way to go, buddy. Don't you know you're supposed to keep stuff like that in a box in your closet?
- Well now I've said too much!
Colorado Outage
Oh really? Well, as a matter of fact, no, I didn't hear about it! You wanna know why? Because my phone didn't work either, you jackass! I'm just thankful that I had Saturday off, otherwise I might've punched somebody out.
Apparently people actually stormed down to the two Colorado call centers demanding answers. How they even found the addresses of the centers is beyond me, but Corporate had to send security officers down to the call centers to get people to disburse. Heh, goodtimes.
Danger, Danger! T-Mobile?!
Story
And now Sidekick II's nationwide are down because of an apparent fuck-up by Danger when they released the last over-the-air update. Great job, guys!
— CNET
When I got my SK II a couple months ago, I had problem after problem getting the device activated. (Go figure!) One night, I was contacted by a very lovely TMO Tech Support rep who actually talked with me for quite a while about Danger and all of the problems they've been having with the SK II. The crux of the problem seems to be that both TMO and Danger underestimated extremely how popular the newest version of the device would be, and so they've been scrambling to make up for the workload since its release.
Oh well.
It's technology, folks. It doesn't always work right. Learn to deal.